My Order 

Q: Help my order is missing!? 
A: Please contact our support team for assistance at rawnessbeautyproducts@gmail.com

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Q: How do I change or cancel my order? 
A: In an effort to ship out your products efficiently, we immediately begin processing your order as soon as it is placed. Please reach out to us as soon as possible at rawnessbeautyproducts@gmail.com

 

Q: Where can I track my order? 
A: We will email you a shipment notification along with a tracking number as soon as your package ships. 

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Q: My order is missing an item, what should I do? 
A: Please contact us right away at rawnessbeautyproducts@gmail.com

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Q: I typed in my wrong address and need to change it 
A: Please reach out to us at rawnessbeautyproducts@gmail.com

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My Account 

Q: I forgot my password, how do I login? 
A: If you have forgotten your password, please click on the “Forgot Your Password” button that appears on the account log-in page and follow instructions to reset it. Need more help? Contact us at rawnessbeautyproducts@gmail.com

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Q: How can I unsubscribe from receiving promotional e-mails? 
A: You can unsubscribe from Rare Beauty promotional emails by clicking the link provided at the bottom of the email to be removed from the mailing list. Please note that unsubscribing from our promotional emails will not affect your receipt of order and shipment confirmations or other transactional notifications for orders placed. 

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